You are here » Regional PlanningยปHuman Services

Google Translate


The 2020 census form is now available online

You should have received an invitation in the mail to respond online, by phone or by mail. It’s your choice. If you complete your form by early May, census takers will only visit households that have not submitted a form. Complete one form per household and shape the future.

Thanks for participating in this mandatory count that leads to fair government representation, equitable public funding and accurate statistics that portray an updated snapshot of our nation. All personal information remains confidential.

Human Services

Pima Association of Governments works with local governments, the Arizona Department of Transportation, the Arizona Department of Economic Security (DES), community agencies and interested citizens in developing plans and recommendations for the allocation of federal Social Services Block Grant (SSBG) and other federal, state and local funds for services that help people in need.

In particular, the funding for Human Services helps address the social services needs of children, youth at risk, families in crisis, low income individuals, homeless, elderly and persons with disabilities.

Approximately $1.5 million in SSBG funding is contracted by DES to local agencies to respond to the locally identified needs in the plan. The SSBG plan is amended as needed throughout the year. PAG works with member jurisdictions and local agencies to identify priority needs, explore options, establish goals and develop partnerships with interested stakeholders. A regional Social Services Planning Committee meets several times annually to coordinate regional responses to community needs.

PAG also prepares a Public Transit - Human Services Coordinated Transportation Plan that identifies human services transportation needs, barriers to meeting those needs and recommends strategies to increase mobility options in the region. The 5310 federal grant program provides annual funding for implementing these strategies and specific projects identified by the Coordinated Transportation Plan.

The 5310 federal grant program assists nonprofit agencies in acquiring vehicles to transport elderly and disabled clients.

Section 5310 Program

Pima Association of Governments manages the federal Section 5310 program for the region. Also known as the Enhanced Mobility of Seniors and Individuals with Disabilities, the 5310 program assists nonprofit agencies in acquiring and operating vehicles to transport older adults and persons with disabilities. Agencies can receive up to 80 percent of the cost of a vehicle that will be used for client transportation and up to 50 percent reimbursement for vehicle operating expenses. Nonprofit agencies, Native American Nations, Districts and Tribes are eligible applicants.
Read More »

Social Services Block Grant Planning

Each year the PAG region allocates Social Services Block Grant (SSBG) funds. Approximately $1.2 million to $1.6 million is made available annually for locally planned human services. A regional Social Services Planning Committee works closely with the following working groups to identify needs and make recommendations to the PAG Regional Council on annual allocations: Children, Youth and Families; Developmental Disabilities; Aging and Adults; Employment and Rehabilitation Services; and Quality of Life services. These recommendations include services for homeless adults and children, employment or guidance counseling, home care programs, and services for developmentally delayed children and disabled adults.
Read More »

2019 PAG Public Transit Human Services Coordinated Transportation Plan

Pima Association of Governments prepares and adopts a Public Transit-Human Services Coordinated Transportation Plan to guide transportation coordination in the region for older adults and persons with disabilities. The 2019 PAG Public Transit Human Services Coordinated Transportation Plan was adopted by Regional Council in January 2020. Human service agencies are actively involved in identifying regional human service transportation needs and developing strategies to meet these needs through quarterly coordination meetings.
Read More »

Meeting Info

No meetings or events listed at this time.

Special Needs Transportation Services

Human service agencies coordinate with public transit to meet special transportation needs for their clients.There are three paratransit services in the PAG region. Each of these services requires advance reservations and provides door-to-door service between the rider’s location and his/her destination. The ADA Eligibility Office of the City of Tucson determines eligibility for all the publicly funded transit in the region.

  • Sun Van serves ADA-eligible persons who reside within ¾ of a mile of a Sun Tran bus route.
  • Sun Shuttle Dial-a-Ride, with service provided by Total Transit, serves a substantial portion of eastern Pima County.
  • Sun Shuttle Oro Valley provides trips to destinations within the town and to designated areas south, east and west of Oro Valley. Elderly (62+) residents of Oro Valley also are eligible to ride regardless of their disability status.

Sun Tran and Sun Shuttle are transit systems for the general public that are accessible to disabled persons and the elderly. No advance reservations are required. However, these operate on fixed routes and schedules, and do not offer door-to-door service.

In addition, there are several commercial providers of paratransit services, some of whom operate wheelchair lift-equipped vehicles. The private pay rate for such paratransit service is substantially higher than for the publicly subsidized transportation described above. A number of Human Services agencies also operate lift-equipped vehicles, but these usually are restricted to serving clients of their programs.

Pima Find-a-Ride

Pima Find-a-Ride is a directory of transportation options for the general public, people with disabilities and older adults who want access to reliable transportation in the greater Tucson region beyond their private vehicle. Pima Find-a-Ride will help you find transportation options for getting to work, running errands, going to medical appointments or just getting around.

Additional Links


©Pima Association of Governments | 1 E Broadway Blvd, Suite 401, Tucson, AZ 85701 | Telephone (520) 792-1093, FAX (520) 620-6981